LlamaGen frequently asked questions
Short answers with links to the current product, policy, billing, and troubleshooting sources.
Where should I start?
Use Create your first comic or choose the right workspace.
You're in control of what you share
You decide whether to publish work from your private workspace to Feed. Unpublished work is not listed there.
Community activities are public submissions. As stated on the activity page, completed entries are automatically published to Feed. Do not submit work to an activity if you want to keep it private.
Feed visibility is separate from any link-sharing or team access you enable. For data processing needed to provide the service, see our Privacy Policy.
Which sign-in method should I use?
Use the same email and provider that created the account. See Sign-in and account recovery.
Where can I check credits?
Open Credit Usage. If a failed operation appears to have consumed credits, keep its project ID and matching usage entry.
Why is generation taking longer than expected?
Wait times vary by operation and service load. Check service status and use Generation is stuck or failed.
Can I redraw one panel?
Yes, when the active Comic Studio or Manga Editor control shows Redraw. Review the displayed credit information before confirming. See Redraw one panel.
How do I keep a character consistent?
Use one stable identity definition and clear reference, then redraw only affected panels. See Character consistency troubleshooting.
Which upload formats and limits apply?
Follow the active uploader. Limits and supported media differ by tool. See Upload formats, size limits, and reference images.
Which export formats are available?
They vary by workspace and plan. Open the current Download or Export menu and see Export formats.
Can I use generated work commercially?
Review the current Terms of Service, confirm rights to source and third-party material, and see Ownership and commercial use.
How is uploaded data handled?
The Privacy Policy is the governing source. See Privacy and data for safe-upload practices.
Where can I see current incidents and product changes?
Use Service Status for live incidents and Release Notes for shipped changes.
How do I contact support?
Prepare the project ID, exact error, steps, timestamp and time zone, browser, device, and redacted screenshots. See What to prepare before contacting support.