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LlamaGen.AI FAQ - Complete Guide to AI Comic Generation | Support Center

Find answers to all your questions about LlamaGen.AI: pricing plans, credits system, comic generation, character creation, troubleshooting, and premium features. Get instant support for AI comic creation.

Frequently Asked Questions

Welcome to the LlamaGen.AI support center! Find quick answers to the most common questions about our AI-powered comic, manga, and storyboard generation platform.

Pricing Plans and Credits

What pricing plans does LlamaGen.Ai offer?

LlamaGen.Ai provides four pricing tiers: Free, Standard, Pro, and Unlimited. The Free plan includes 1000 initial credits, while the paid plans offer monthly credit renewals of 15,000, 45,000, and 135,000 credits respectively.

How many credits do I get with each LlamaGen.Ai plan?

  • Free Plan: 1000 initial credits
  • Standard Plan: 15,000 credits per month
  • Pro Plan: 45,000 credits per month
  • Unlimited Plan: 135,000 credits per month

Features and Capabilities

What features are included in LlamaGen.Ai's paid plans?

Paid plans include:

  • AI Comic Strips Generation
  • AI Anime Art Generation
  • AI Storyboard Generation
  • Single/Multiple page mode
  • Auto Captions
  • Custom Comic Characters
  • Unlimited GPT-4 usage

Higher-tier plans provide additional benefits like Character Consistency, Comic To Video, and access to DALLE3/SD/CyaniModel.

How many custom comic characters can I create with each plan?

  • Free Plan: Up to 5 custom comic characters
  • Standard Plan: Up to 10 custom comic characters
  • Pro Plan: Unlimited custom comic characters
  • Unlimited Plan: Unlimited custom comic characters

What is the generation speed for different LlamaGen.Ai plans?

  • Free Plan: 'Best Effort'
  • Standard Plan: 'Fast'
  • Pro Plan: 'Faster'
  • Unlimited Plan: 'As Soon As Possible' generation priority

Usage Rights and Support

Does LlamaGen.Ai offer commercial usage rights?

Yes, both the Pro and Unlimited plans include general commercial terms, allowing users to utilize the generated content for commercial purposes.

What support options are available?

All plans include Live Chat support. The Unlimited plan also offers:

  • Live Webinars
  • Customer Success Manager
  • Access to the member gallery

Technical Limits and Capabilities

What are the content token limits for each plan?

  • Free Plan: 3,000 credits limit
  • Standard Plan: 6,000 credits limit
  • Pro Plan: 15,000 credits limit
  • Unlimited Plan: 30,000 credits limit

Panel Creation Capacity

Pro Plan Capacity

  • 45,000 credits per month
  • Approximately 300 panels per month
  • About 37.5 pages per month (8 panels/page)

Unlimited Plan Capacity

  • 135,000 credits per month
  • Approximately 900 panels per month
  • About 112.5 pages per month (8 panels/page)

Additional Information

How can I get additional credits?

Additional credit packages are available for purchase separately, including 3,000 credits, 7,500 credits, and custom credit packages.

Why are my purchased credits not showing up?

In most cases, credits are added to the account used at checkout, but you may be signed in with a different login method or email. Confirm that you are logged into the same account used for purchase. If credits are still missing, contact support with your account email and order ID.

How can I check credit usage and reset timing?

You can review detailed credit usage in Usage Settings. Subscription monthly credits reset each billing cycle, while top-up credits follow their own validity period.

Is there a free trial available?

Yes, LlamaGen.Ai offers a Free plan with 1000 initial credits that allows users to try out basic features before committing to a paid plan.

Can I get a customized pricing plan?

Yes, if you have a long-term project for creating a series of comics, you can request a customized pricing plan tailored to your needs.

How can I discuss my comic creation plan?

You can schedule an online meeting to discuss your comic creation plan using our Calendly Meeting Link.

What's the cost per panel?

Each comic panel costs 150 credits on LlamaGen.Ai, designed for flexibility and affordability in your creative process.

How can I hide dialogue (speech bubbles) in my comic?

If you want a panel to be generated without any speech bubbles, explicitly include 'no dialog' or 'no speech' in your story description or per-panel prompt. The generator will recognise these instructions and omit dialogue accordingly.

Learn More with Video Tutorials:

How do I cancel my subscription?

To cancel your subscription, follow these steps:

  1. Go to the My Orders page at https://app.lemonsqueezy.com/my-orders
  2. Find and select your original subscription order
  3. Under "Subscriptions", click on the subscription you want to cancel
  4. Click "Cancel subscription" in the panel that opens

After I cancel my subscription, will I be charged again?

No. Your subscription will not renew in the next billing cycle after cancellation. You can keep using your plan benefits until the end of the current billing period, and any remaining credits on your account can still be used.

Where can I manage my subscription and billing details?

Go to Manage Billing to view your current plan, payment method, receipts, and renewal details.

I was charged but my credits or plan did not show up. What should I send support?

Please send your LlamaGen.AI account email and the order ID, or a screenshot showing the charge date and amount. This helps us verify the payment and link the purchase to the correct account.

Project Recovery

Can I restore a deleted shot or panel?

Yes. Open your project, click the top-right three-dot menu, then check Generation History or Version History to find and restore previous shots. If you cannot find it, contact support with your account email, project name, and related IDs.

Where can I view archived comics and restore them?

You can view archived content at https://llamagen.ai/archive. Open an archived comic and follow the on-page steps to restore it. If restoration fails, contact support with your account email and project details.

Video Learning Resources

Getting Started Tutorials

Essential Videos for New Users:

Advanced Features

Troubleshooting & Support

Common Issues

  • Generation Failed: If generation fails but credits were deducted, contact support with your artwork ID for credit restoration
  • Character Inconsistency: Use our Character Consistency feature (Pro/Unlimited plans) for persistent character appearance
  • Stuck Generation: Refresh the page and try again. Contact support if issues persist for credit restoration

Contact Support


Last updated: October 2024. For the most current information, visit llamagen.ai or contact our support team.

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