How can we help?
Find clear steps for creating, editing, exporting, billing, and troubleshooting in LlamaGen.
Solve a problem
Start with the issue you see. Each guide includes checks, next steps, and the details support may need.
Generation is stuck or failed
Check service status, identify the failed step, and retry without losing useful work.
Credits or a purchase are missing
Confirm the account and transaction before contacting billing support.
Can't sign in or recover an account
Use the same sign-in method and email address that created the account.
Characters look different between panels
Stabilize the character reference, description, clothing, and redraw scope.
Browse by topic
Help organized around the task you need to complete.
Getting started
Create a first comic and choose the right LlamaGen workflow.
Characters AI
Create, edit, and manage AI characters. Keep them consistent across panels.
Troubleshooting
Generation, upload, credits, sign-in, text, and support.
Create and manage projects
Redraw panels, review versions, archive work, and export.
Account and billing
Sign-in, plans, credit usage, billing, cancellation, and account data.
OC Maker and public AI tools
Shared upload, reference image, generation, and download guidance.
AI Video Generation
Generate videos from comics, scripts, and audio with AI.
AI Animation and Storyboard
Build storyboards with characters, shots, and video sequences.
Publishing and Sharing
Make your comics public, understand content ownership, and share.
Trust and safety
Evidence, privacy, security, ownership, limitations, and accessibility.
Updates and service status
Release notes, current service health, and known issues.
API and enterprise
Comic API access, team workflows, and enterprise support.
Learn by project
Choose the kind of work you want to make, then follow the relevant product guides.
Trust and product information
Review verified results, current product changes, service health, and the limits that matter before you publish.
Verified comic evidence
Inspect source inputs, revisions, limitations, and downloadable deliverables.
Privacy, safety, and ownership
Understand data handling, account safety, content rights, and AI limitations.
Release notes
See what changed in LlamaGen and when it became available.
Service status
Check current incidents and component availability before troubleshooting.
Still need help?
Prepare the project ID, time and time zone, device, browser, screenshots, and the exact error before contacting support.
How to contact support