Sign-in method, email verification, and account recovery

Time: 5–10 minutes.

LlamaGen can offer email sign-in and social providers such as Google, Apple, Microsoft, or Facebook. Use the same method that created the account.

You signed in but your projects or plan are missing

1. Sign out.
2. Return to LlamaGen sign-in.
3. Choose the provider you originally used.
4. Confirm the exact email address after sign-in.
5. Check the project list, Billing and Plan, and Credit Usage.

Using Continue with email after originally using a social provider can lead you to a different account context. Apple relay addresses and work accounts can also differ from the address you expect.

The email sign-in link did not arrive

1. Confirm the spelling and capitalization of the address.
2. Check spam, junk, quarantine, and organization mail filters.
3. Request a new link from the current sign-in page and use the newest message.
4. Open the link in the same browser profile where practical.

Never forward a live sign-in link to another person.

Social sign-in does not complete

• Allow the provider window and required cookies for the sign-in attempt.
• Confirm you selected the intended provider account.
• Try a private window to isolate extension or cookie conflicts.
• On a managed work account, ask the administrator whether the provider is restricted.

Request account recovery support

Provide the expected account email, the provider used, the approximate account creation or last successful sign-in date, and a description of what is missing. Do not send a password, provider token, one-time code, or live sign-in link.