Downgrading Your Subscription Plan
Learn how to downgrade your LlamaGen.ai subscription plan
This guide explains the process of downgrading your LlamaGen.ai subscription plan.
1. Contact Support
To downgrade your plan, you'll need to contact our support team:
Required Information
- Your account email address
- The plan you wish to downgrade to
- Reason for downgrade (optional but helpful)
- Your purchase order email
You can reach our support team at:
- Email: support@llamagen.ai
- Subject line: "[Enquiry] - Downgrade Plan"
2. Processing Timeline
Important: Plan changes will take effect at the start of your next billing cycle. This ensures a smooth transition and prevents any service interruption.
3. Confirmation
Once you've submitted your request:
- Our support team will process your downgrade request
- You'll receive a confirmation email
- The new plan will be activated at your next billing date
What to Expect
Before Downgrading
- Review your current usage
- Understand the features of your target plan
- Ensure the new plan meets your needs
After Downgrading
- Your current plan remains active until the end of the billing period
- You'll maintain access to current plan features until the change takes effect
- New pricing will apply from the next billing cycle
Make sure to submit your downgrade request before your next billing date to avoid being charged for the current plan.
Common Questions
Can I upgrade again later?
Yes, you can upgrade your plan at any time through your account dashboard.
Will I lose access to features?
You'll maintain access to your current plan's features until the end of your billing period.
What happens to unused credits?
Unused credits will expire, subject to the new plan's terms and conditions.
Need Help?
If you have any questions about downgrading your plan:
- Check our FAQ section
- Contact our support team
- Review our pricing page to compare plans
We recommend reviewing your usage patterns before downgrading to ensure the new plan will meet your needs.
